Privacy Policy for Mobile App by Taurus Collection Pvt. Ltd.

Effective Date: 12th March 2024

Taurus Collection Pvt. Ltd. (hereinafter referred to as “we”, “us”, or “our”) is committed to protecting the privacy of users of our mobile application (“App”). This Privacy Policy outlines how we collect, use, and protect the information you provide when using our App.

Information We Collect:

We may collect various types of information from users of our App, including but not limited to:

Your Name

Contact Details (such as address, telephone numbers, and email address)

Date of Birth

Financial Information (including income, expenditure, payment history, and account details)

Call Recordings

How We Collect Information:

We collect information through various means, including:

Information provided by you directly through the App

Call recordings for training and quality purposes

Information obtained from third parties, such as credit reference agencies, debt management companies, and law firms

Why We Need Your Information:

We collect and use your information for the following purposes:

To carry out debt collection activities on behalf of our clients

To manage your account and set up payment arrangements

To process payments made by you or third parties

To comply with legal obligations

How Long We Keep Your Information:

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Generally, we will keep your information for no longer than 7 years from the date it is received by Taurus Collection Pvt. Ltd.

Security Measures:

We have implemented appropriate physical, electronic, and managerial measures to safeguard and secure your personal information against unauthorized access or disclosure.

Your Rights:

You have the right to request access to and correction of your personal information held by us. If you have any queries or wish to exercise your rights, please contact us using the details provided below.

Complaints:

If you have any complaints regarding the handling of your personal information, please contact us, and we will respond promptly.

Links to Third-Party Websites:

Our App may contain links to third-party websites. Please note that we do not have control over the privacy practices of such websites, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of those websites before providing any personal information.

Updates to Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be reflected in the updated version of the Privacy Policy, and we encourage you to review it periodically.

Contact Us:

If you have any questions or concerns regarding this Privacy Policy or our data practices, you may contact us at:

Address: 1, Shah Industrial estate, Veera Desai Road, Ghanshyam Industries Near Supreme Chambers, Andheri West, Mumbai, Maharashtra 400053, India

Telephone: 00 91 22 6876 2606

Mobile: 00 91 9136 956881

Email: mailto:info@tauruscollection.com

We value your privacy and are committed to protecting your personal information in accordance with this Privacy Policy and applicable laws.