Comprehensive Guide to Debt Recovery Agents: Roles, Responsibilities, and Best Practices

A professional debt recovery agent discussing strategies with a client at an office desk.

A debt recovery agent plays a crucial role in preserving the lender- borrower relationship. Acting as an intermediary between both parties, they take the necessary steps to ensure that businesses and lenders are able to recover what they are owed while maintaining the customer relationship. Recovery agents can be defined as trained professionals who recover…